Premier Full Service Medspa in Germantown, Tennessee

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FAQ

You've got questions, we've got answers

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How do I make an appointment?

Please feel free to book online or call us. We recommend booking services in advance so we can best accommodate your request. Walk-ins are welcome, pending availability. If it’s your first treatment with us, please arrive 10 minutes before your scheduled appointment. 

 

Policies


In consideration of our clients as well as our service provider's time and due to an increased number of cancellations, we have revised our Cancellation, No Show, Reschedule and Late Arrival policies as of December 1st, 2020. We thank you for your understanding.

Cancellation policy

We require a 48 hour notice prior to appointment time to cancel an appointment without a fee. Cancellations made within the 48 hours will be charged a $50 fee. Cancellations made within 24 hours will be charged an $80 fee. Credit card is required upon cancellation.

Late arrival policy 

If you are running late, please call us immediately so that we can discuss your options. When guests are more than 10 minutes late, LaBella reserves the right to shorten or reschedule your service. If you are more than 10 minutes late and we need to reschedule your appointment, you will be charged an $80 Late Cancellation Fee. 

Rescheduling Policy

There is a $50 fee for rescheduling an appointment within 24 hours of the appointment time. Credit card required at time of reschedule.

No Show No Call Policy

There will be an $80 fee added to your account to be paid prior to booking any future appointments.

Gratuity

We appreciate gratuity for our staff.  


 

Tanning


How do I prepare for my Spray Tan?

Shower, shave and exfoliate before every sunless session. Do not wear any lotions or oils the day of the tan.  Its best to not wear deodorant or make-up during the sunless session to guarantee the best application.

How do I care for my tan?

You will need to wait 10 hours before coming in contact with water including sweat. Although, we do have a new solution that allows you to shower in 2 hours but you will leave DARK. Keep moisturizing to keep your skin hydrated and maximize the life of your tan.

What do I wear for my Spray Tan service?

We recommend that you wear loose-fitting, darker clothes after your spray session.  You can wear as little or as much feel comfortable with during your service.  If you choose to wear an article of clothing the solution will wash out.  


 

Microneedling


How often can I receive Microneedling?

Microneedling can be safely repeated every 21 days until you reach your desired results. We recommend to start with 3 treatments for collagen induction but for scar reduction we recommend 6 treatments

What is the down time or recovery like?

It depends on the individuals skin but typically, slightly red like a sunburn for 24/48 hours. You can apply makeup immediately after service.  We do recommend staying out of the sun after treatment.  


 

Product


What brands do you use at LaBella Skin bar?

We work with the highest quality brands with the intention to improve your skin.

Eminence
Elta MD
ZO
SkinBetter